Terms of Service

1. About Valoria Consulting

Valoria Consulting ("Valoria," "we," "our," or "us") is a professional tax and accounting advisory firm providing services that may include:

• Individual and business tax preparation
• Domestic and international tax planning and advisory
• IRS and state tax controversy and resolution support
• Bookkeeping, accounting, and financial reporting
• Business tax compliance and advisory
• Nonprofit tax compliance and exemption applications
• Tax credit analysis and related consulting
• Other specialized tax and financial consulting services

Certain professional services may be performed by or in collaboration with qualified tax attorneys, Certified Public Accountants, Enrolled Agents, or other professionals, depending on the engagement. The availability and scope of services are determined by the applicable engagement agreement.

2. Establishment of a Professional Relationship

Accessing this website, submitting an inquiry, scheduling a consultation, communicating with our team, or receiving preliminary information does not establish an attorney-client, CPA-client, accountant-client, or other professional relationship. A professional engagement is established only after Valoria Consulting accepts the engagement and the parties execute the required written agreement. Until an engagement is formally accepted, Valoria Consulting has no obligation to prepare filings, monitor tax deadlines, respond to government notices, or undertake representation.

3. Educational Information and No Professional Advice

Information published on this website, including articles, guides, tax resources, and other educational materials, is provided for general informational purposes. Website content does not constitute individualized tax, legal, accounting, investment, or financial advice. Tax laws and regulations change, and the application of those laws depends on each taxpayer's circumstances. Visitors should not rely exclusively on website information when making tax, financial, or legal decisions.

4. Scope of Professional Services

All professional services are governed by the scope outlined in the applicable written engagement agreement. Services not expressly included in the agreement are excluded unless separately authorized in writing. Additional services, filings, amended returns, agency correspondence, bookkeeping corrections, representation, or advisory work may require separate fees and authorization. Valoria Consulting is not responsible for services outside the agreed scope. An engagement for one tax year, entity, or matter does not automatically extend to other years, entities, or matters.

5. Client Responsibilities and Cooperation

Clients are responsible for providing complete, accurate, truthful, and timely information necessary for the performance of professional services. Clients agree to:

• Provide requested financial records, tax documents, and supporting information.
• Respond to reasonable requests for clarification.
• Disclose relevant financial accounts, income sources, business activities, and other tax-related information.
• Review completed documents and tax returns before approval or signature.
• Notify Valoria Consulting promptly of errors, omissions, notices, or material changes.
• Meet applicable payment and document-submission requirements.

Valoria Consulting may rely on information provided by clients, subject to applicable professional standards and due-diligence obligations. Failure to provide necessary information may delay services, require additional fees, or result in suspension or termination of an engagement, subject to applicable law and professional obligations.

6. Project Timelines and Filing Deadlines

Project timelines depend on the complexity of the engagement, the completeness of client documentation, required client approvals, and applicable government processing requirements. Estimated completion dates are not guaranteed unless expressly agreed in writing. Valoria Consulting is not responsible for delays directly attributable to missing or inaccurate client information, delayed approvals, or other circumstances outside its reasonable control, except to the extent responsibility cannot legally be excluded. Clients remain responsible for promptly forwarding government correspondence and monitoring obligations not expressly assumed by Valoria Consulting. Valoria Consulting will perform accepted services in accordance with applicable professional standards and contractual obligations.

7. Professional Fees and Payment Terms

Professional fees are established in written proposals, invoices, or engagement agreements. Unless otherwise stated in writing:

• Payment is required according to the applicable invoice or engagement agreement.
• Certain services require payment before work begins.
• Additional work outside the agreed scope may require additional fees.
• Recurring services may be billed through an authorized payment method.
• Failure to pay outstanding balances may result in suspension of services, subject to applicable law and professional obligations.

Clients are responsible for reviewing the financial terms of their engagement before authorizing services. Valoria Consulting reserves the right to decline new engagements or additional services when outstanding payment obligations remain unresolved.

8. Refunds and Cancellation of Professional Services

Professional services often involve substantial work performed before final deliverables are issued, including research, document review, tax analysis, consultations, preparation, and coordination with professional staff. Fees attributable to services properly performed or otherwise earned under the applicable engagement agreement are generally nonrefundable, except where required by law or expressly provided in writing. Cancellation of an engagement does not automatically entitle a client to a refund of fees already earned. Any unearned advance fees will be handled in accordance with the engagement agreement, applicable law, and relevant professional obligations. If an engagement is canceled before completion, Valoria Consulting may provide an accounting of services performed and fees earned, as applicable. Special rules may apply to attorney services, advance fee deposits, and other regulated professional services. Nothing in these Terms limits a client's rights under applicable consumer protection laws, professional conduct rules, or other nonwaivable legal requirements.

9. Recurring Accounting and Bookkeeping Services

Recurring bookkeeping, accounting, payroll, and tax compliance services may be subject to separate service agreements. These agreements may establish:

• Minimum service commitments
• Monthly recurring fees
• Automatic payment authorization
• Cancellation notice requirements
• Early termination provisions
• Fees for services outside the agreed scope
• Responsibilities for providing financial records

Any minimum contract term or early termination fee must be expressly disclosed in the applicable signed agreement and is enforceable only to the extent permitted by law. Cancellation of a recurring service does not automatically cancel outstanding payment obligations for services already performed.

10. Payment Disputes and Billing Questions

Clients who believe an invoice or payment is incorrect are encouraged to contact Valoria Consulting promptly with the relevant details. Valoria Consulting will review billing concerns in accordance with the engagement agreement and applicable law. Clients retain all rights to dispute charges through their financial institution or other lawful processes. A payment dispute does not automatically eliminate amounts lawfully owed for professional services rendered. Valoria Consulting may suspend future services where permitted by law and the engagement agreement, provided applicable professional obligations are satisfied.

11. Professional Communication and Client Conduct

Valoria Consulting is committed to maintaining a respectful, professional, and productive working environment. Clients and representatives are expected to communicate respectfully with our employees, contractors, attorneys, accountants, and other professional personnel. Threats, harassment, discriminatory abuse, repeated personal insults, and other seriously disruptive conduct are not acceptable. Where appropriate, Valoria Consulting may:

• Require communications to occur in writing.
• Designate a primary point of contact.
• Limit communications to approved business channels.
• Decline additional or future engagements.
• Suspend or terminate an existing engagement where permitted by the engagement agreement, applicable law, and professional obligations.

Any termination will be handled with appropriate notice and reasonable steps required to protect client interests.

12. Client Portal and Document Submission

Valoria Consulting may provide a secure client portal for submitting documents, reviewing deliverables, communicating with staff, and accessing engagement materials. Clients are responsible for maintaining the confidentiality of their login credentials and promptly reporting suspected unauthorized account access. Sensitive financial records, tax documents, identification materials, and other confidential information should be submitted through designated secure channels whenever available. Portal access may be limited or discontinued for legitimate security, operational, or contractual reasons, subject to applicable document-access and professional obligations. Restrictions on portal access do not eliminate any legal obligation to return client records or provide access to documents as required by law.

13. Confidentiality and Privacy

Valoria Consulting recognizes the confidential nature of client tax, accounting, and financial information. Information is handled in accordance with applicable privacy laws, professional obligations, contractual commitments, and our Privacy Policy. We may use authorized employees, contractors, service providers, and qualified professionals to support engagements, subject to applicable confidentiality and disclosure requirements. No online transmission or electronic system can be guaranteed completely secure. Clients should avoid submitting sensitive information through unsecured channels when a designated secure alternative is available.

14. No Guarantee of Tax or Financial Outcomes

Valoria Consulting does not guarantee specific outcomes involving:

• Tax refunds, credits, or deductions
• IRS or state agency determinations
• Audit results or examination outcomes
• Penalty abatements or settlements
• Tax savings or financial performance
• Government processing or response times
• Approval of nonprofit tax-exempt status
• Acceptance of voluntary disclosure or compliance submissions

Professional recommendations and filings depend on applicable law, available facts, documentation, and the decisions of relevant authorities. No statement on this website should be interpreted as a guarantee of a particular result.

15. Government Agencies and Third-Party Decisions

Valoria Consulting is an independent professional services firm and is not affiliated with or endorsed by the Internal Revenue Service, the California Franchise Tax Board, or any other government agency. Government agencies retain independent authority over filing acceptance, examinations, tax assessments, refunds, penalties, and administrative determinations. Valoria Consulting does not control government processing times or decisions.

16. Electronic Communications

By providing contact information, visitors and clients authorize Valoria Consulting to communicate regarding inquiries, consultations, engagements, billing, and related administrative matters through legally permitted communication channels. These may include email, telephone, text messaging, and secure client portal notifications. Marketing communications will be sent only in accordance with applicable consent and opt-out requirements. Clients are responsible for keeping their contact information current.

17. Website Intellectual Property

All original website content, branding, logos, graphics, written materials, designs, and other intellectual property belong to Valoria Consulting or their respective rights holders. Visitors may view website materials for personal informational purposes. Unauthorized copying, commercial redistribution, reproduction, or use of protected website content is prohibited except as permitted by law or with written authorization.

18. Third-Party Websites and Services

This website may include links to third-party websites, scheduling systems, payment processors, or other external services. Valoria Consulting does not control third-party websites and is not responsible for their independent content, policies, or practices. Use of third-party services may be subject to additional terms and privacy policies.

19. Website Availability and Accuracy

Valoria Consulting makes reasonable efforts to maintain accurate and accessible website information. However, website content may become outdated due to changes in tax law, regulations, administrative guidance, or business operations. We do not guarantee uninterrupted website access or that all published information will be complete or error-free. We may modify, update, suspend, or discontinue website features as necessary.

20. Limitation of Website Liability

To the fullest extent permitted by applicable law, Valoria Consulting is not liable for indirect, incidental, special, or consequential damages arising solely from the use of this website or reliance on its general informational content. This provision applies to website use and does not independently limit liability for professional services provided under a separate engagement agreement. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

21. Governing Law

These website Terms are governed by the laws of the State of California, except where applicable law requires otherwise. Disputes arising from professional services are subject to the applicable engagement agreement and any mandatory legal or professional requirements. Nothing in these Terms overrides legally protected client rights or mandatory dispute-resolution procedures.

22. Changes to These Terms

Valoria Consulting may revise these Terms periodically to reflect changes in business practices, applicable law, or website operations. Updated Terms will be posted on this page with a revised effective date. Changes to website Terms do not automatically amend existing signed professional engagement agreements. Material changes to an existing client engagement will be handled in accordance with the applicable agreement and law.

23. Contact Information

For questions regarding these Terms of Service, please contact: